Order your devices
Hardware is sold separately from your subscription. Cards suit tables, staff and takeaway bags; plaques and stands suit a counter or reception desk.
The software works fine without hardware a device just removes the friction of asking.
Activate each device
Every device ships with an activation card in the package. To activate:
- Scan the device's QR code, or go to
/activate. - Enter the 5-character code printed on the card inside the package.
- Choose which establishment it belongs to, and confirm.
That binds the device to your business. From then on, every scan or tap lands the customer on that location's review page.
Activation codes are one-time-use once a device is redeemed, that code can't be reused. Activate each device with the card that came in its own package.
Manage them
/hardware lists every device, which establishment it's bound to, and whether it's been activated. Add devices at /hardware/new and edit an existing one from its row.
Because each device has its own code, you can see which placements actually earn reviews the stand by the till versus the cards in takeaway bags.
Placement that works
- At the till, facing the customer the single highest-traffic spot.
- On the table or with the bill, where there's a natural pause.
- Reception desks and waiting areas, where people are already looking around.
- In takeaway bags the review often lands after they get home.
A code won't activate? Check you're using the card from that device's own package, and that the code hasn't already been redeemed. Codes are 5 characters dashes and spaces are ignored. Still stuck? Contact support with the device's QR link and we'll sort it.